Cancellation and Refund Policy

Once you subscribe and make the required payment, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.

Cancellation Policy:

Once enrolled for any course/class/material with UnderStand UPSC, UnderStand UPSC shall not refund the money or transfer the money to be adjusted against any other student. However, in some cases, the student can change the courses. In such cases, UnderStand UPSC will deduct administrative charges (minimum 25% of the total payment) and put the remaining amount as retained money. Retained money can be used only for new courses. Such cases shall be approved by UnderStand UPSC.

Extra Payment Refund Policy:

In case UnderStand UPSC receives extra payments for any course by any means, after receiving proof for such claims, UnderStand UPSC will try to refund the extra charges within 15 days. The methods may include direct bank transfer using NEFT, in-person/authorised representative cheque collection from UnderStand UPSC offices, or any other means agreed upon by the student and the management of UnderStand UPSC.

For any bank-related formalities during the payment process, UnderStand UPSC has no liability to pay for any damages which resulted solely due to bank processing or negligence on the part of the student. Students are advised to take up such matters directly with the bank and may proceed to consumer forums if not satisfied. UnderStand UPSC will try to assist the students within the constraints of time, workforce, and other factors.

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